Frequently Asked Questions
Why Should I (Attendee) Download the Whova App?
The Whova app supercharges your networking experience and expands your connections effortlessly. Downloading the Whova app before your next event will enhance your event experience exponentially and amplify your success in reaching your goals.
What benefits does Whova provide for me(Attendee)?
Whova provides many benefits for you. Attendees get all the information for the event in one convenient location including, the agenda for the event, and a list of all the attendees at the event, Now attendees are able to network like never before by being able to do such things as, sending messages to other attendees through the app, exchanging contact information digitally through the app and they can also share their experience by uploading pictures they have taken at the event to the app or tweeting directly from the app, even if they don’t have their own Twitter account.
Can I (attendee) edit my profiles or opt myself out of the list?
Yes, Attendees have the ability to completely change every aspect of their profile if they so choose. Whova's smart profile technology is extremely accurate and does a great job of creating peoples profiles for them; however if there is something that the attendee would like to add or take off, they can do so by clicking the profile icon and clicking “My Profile” on the web portal or “Edit My Profile” on mobile.
They can also opt themselves out of the attendee list on the mobile app. Click the profile icon on the top left -> “Settings” -> “Profile Visibility” and turn it off. Note: once they go invisible, they can’t use some of the networking features anymore, such as browsing other attendees’ profiles or using the Exchange Contacts features etc.
Can I (attendee) use the app if there is no Internet connection?
Yes. Attendees will still be able to view everything on the app; as far as the agenda, attendees profiles, sponsor banners, etc. However, the app does require internet connection in order to use the networking features like sending in-app messages and interacting via Twitter, as well as taking the surveys and receiving push notifications.
Some don't have iPhones/Android. Is there any way to use the Whova services?
Absolutely. Users who do not have an iPhone or an Android can use a Web Portal on their tablet, laptop, or desktop. The Web Portal has almost the same comprehensive features as the Mobile App. You can find the URL for our event in the mail you have received after registering on realestaterich.com
What if I(attendee) do not download the app? Will announcements and in-app messages be lost?
When there are messages sent or announcements sent through the Whova app, it will connect to the attendees’ email so that even if they don’t download the app or are not connected afterward, they will still get notified.
What’s the difference between the mobile app and desktop app?
On the mobile app it is easier to find talks, add items to your agenda, networking via the community boards, watch videos or webinars, and receive communication from organizers and attendees. Your phone camera and microphone will work via the mobile app for zoom communication. The desktop app is better for zoom communication when you need/want to use a desktop or laptop webcam and videos will be larger on the desktop app.
How can I ask questions to presenters?
For live presentations, you can use the Zoom Q&A feature to ask questions. Feel free to post questions anytime during the presentation. A facilitator will manage the questions and read them to the speaker.
Can I arrange a virtual meet-up with colleagues?
Yes! Use the community board to schedule a virtual meet-up. You can make it closed (i.e., for a small group of people) or open to any attendees wishing to join.
How can I export contacts to my phone address book?
Click on the Profile Icon in the top left, then select the “My Contacts”. There you will see a button called “Save to Phone Address Book” under the “Contact Information” section. Click it to save current contact to your phone address book. You will also have the option in the top right to export your contacts to your email.